While dog poop removal is at the centre of our business, we strive to provide our customers with outstanding service at every point of contact with us.
Our Service Goes Beyond Reliable Dog Poop Removal
Yes, we provide an eco-friendly dog poop removal service, but we also do many other things behind the scenes to ensure efficiency and environmental friendliness. We want our customers to benefit from our service in many different ways. Here’s how:
1. From our online billing system to our cloud-based internal communication systems, we use minimal paper (and make it easy for our customers to do the same). Our customers receive invoices via email and can pay instantly online (we do accept cheques as well, but encourage paperless payment whenever possible).
2. If our customers have a question, they can talk to a real person right away. The staff at the Doggie Detail call centre are highly knowledgeable and are always happy to answer your questions (or connect you with someone who can).
3. Do you want to start service with us? We make getting started simple. Sign up online (it only takes a minute) and you’ll receive an email confirming your start day. We’ll add you to our route, drop off a bucket, and get you started right away.
4. Helping pet owners reduce their ecological footprint is the heart of our business. To reduce our ecological footprint as a company, we schedule our customers into highly efficient routes. This helps us to avoid unnecessary driving and to keep our costs down.
*Read more about how we also reduce our ecological footprint through the use of biodegradable bags and chemical-free cleaners.
If you’re still sneaking dog waste into the garbage, we encourage you to give our Curbside Collection service a try. We make it easy to be a responsible pet owner.